FOCUS GROUP DISCUSSION (FGD) 18 July 2019
Warehousing 4.0 : Enhancing Business Performance in Endurance and Cost Efficiency

1. Process Mapping – creates visibility of current and improved processes.
2. Value Stream Mapping – depicts flow of information and materials
3. SC Mapping – displays the dynamics that govern how a supply chain works
Failure to proactively design a SC results in:
• Poor coordination of effort • Compatible information systems • Long cycle times
• Communication problems • Customer service issues • Excessive waste and environmental degradation • Relatively high inventory for the level of customer service achieved
• Lower the optimal profit